In April 2012, Uber launched a service in Chicago, whereby users were able to request a regular taxi or an Uber driver via its mobile app. The company's early hires included a nuclear physicist, a computational neuroscientist, and a machinery expert who worked on predicting arrival times for Uber's cars more accurately than Google APIs. In 2011, the company changed its name from UberCab to Uber after complaints from San Francisco taxicab operators. Originally, the application only allowed users to hail a black luxury car and the price was approximately 1.5 times that of a taxi. įollowing a beta launch in May 2010, Uber's services and mobile app launched publicly in San Francisco in 2011. In December 2010, Kalanick succeeded Graves as CEO and Graves became the chief operating officer. In February 2010, Ryan Graves became the first Uber employee he was named chief executive officer (CEO) in May 2010. The prototype of the mobile app was built by Camp and his friends, Oscar Salazar and Conrad Whelan, with Kalanick as the "mega advisor" to the company. Camp and Travis Kalanick had spent $800 hiring a private driver on New Year's Eve, which they deemed excessive, and Camp was also inspired by his difficulty in finding a taxi on a snowy night in Paris. In 2009, Garrett Camp, a co-founder of StumbleUpon, came up with the idea to create Uber to make it easier and cheaper to procure direct transportation.
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Travis Kalanick, former CEO of Uber, in 2013 Many of these were revealed by a leak of documents showing controversial activity between 20 under the leadership of Travis Kalanick. Controversies involving Uber include various unethical practices such as aggressive lobbying and ignoring and evading local regulations. Ridesharing companies are regulated in many jurisdictions and the Uber platform is not available in several countries where the company is not able or willing to comply with regulations. Ridesharing companies have disrupted taxicab businesses and allegedly caused an increase in traffic congestion. Like other ridesharing companies, Uber classifies its drivers as gig workers and independent contractors, where allowable, which is the subject of legal action in several jurisdictions. It has operations in approximately 70 countries and 10,500 cities and, with 131 million monthly active users and 5.4 million active drivers and couriers worldwide, it generates an average of 23 million trips per day. Uber sets fares, which vary using a dynamic pricing model based on local supply and demand at the time of the booking and are quoted to the customer in advance, and receives a commission from each booking. ( Uber), based in San Francisco, provides mobility as a service/ ride-hailing (48% of revenues), food delivery/ package delivery/ couriers via Uber Eats and Postmates (34% of revenues), and freight transport (18% of revenues). Uber's former headquarters in the Mid-Market neighborhood of San Francisco
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